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Thank you!

… for taking the time to learn more about Androcom.

We would welcome an opportunity to put our experience and expertise to work on your behalf.

Here's How To Contact Us:

Attn:

Ken Desson M.A., M.Ed., PMP
President, Androcom CLS
263 Second Avenue
Ottawa, Ontario K1S 2H8
Tel:   (613) 238-3639
Cell:  (613) 301-8450
Fax:  (613) 234-4762
Skype:  ken-desson
Email: kdesson@androcom.com

 

 

PROCEDURAL FLOWCHARTS

Lease Brokerage Services

Real Property Branch (RPB), PWGSC

The Need

Flowcharts are among the most useful devices for reinforcing procedural training because they provide quick visual reminders of process steps.  So, when RPB developed a training program for leasing officers, it requested flowcharts for each of the major processes.

Approach

The solution was a one-page, two-sided reference chart for each process.  One side features a diagram with numbered titles, 1-sentence explanations, and colour coding highlighting leasing officer responsibilities.  The reverse side elaborates on each step by providing a more detailed explanation and identifying sources of additional information, if required.

 

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